Proactivanet ITSM Software3.10.1 - App Store
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Publisher Description
Proactivanet is an IT service management solution fully aligned with ITIL(R) best practices and the ISO 20000 standard.
In this application, support technicians can easily manage and resolve incidents and requests reported to the IT department and end users can quickly and easily report a new incident or request and be informed at all times of the status of their ticket.
It also offers a high level of customization to adapt to the specific needs of each organization: custom fields, workflow management, authorization request, etc.
Proactivanet's Incident and Request Management provides several benefits, among others:
. Cost Reduction: through the ability to meet increased demand with the same number of support technicians, providing users with self-service capabilities through the User Portal and reducing the number of first-line technicians dedicated to handling repetitive calls and sorting tickets.
. Improved support technicians productivity: reducing the volume of user calls and automating the creation of repetitive requests and incidents using programmed templates, by e.g. for routine maintenance tasks.
. Improved end-user productivity: significantly reducing the time required to resolve incidents and requests and providing them with self-service resources so that they can solve their needs without having to wait for support technicians.
Proactivanet ITSM Software is certified by PinkVERIFY 2011 in a total of 13 processes, and has obtained ITIL(R) Software Scheme (ISS) Gold approval, the highest levels of recognition granted to ITSM platforms. These certifications demonstrate not only the total alignment of the tool with ITIL(R) best practices, but also the ease of use for end users and a high degree of process automation.
Version History Minor fixes. 3.10.1 11/07/2024 Added support for push notifications. 3.5.3 06/16/2020 Minor fixes. 3.4.2 02/18/2020 Minor fixes. 3.4.0 11/26/2019 Minor fixes. 3.0.1 04/05/2019 This new application will allow both technicians and users to manage their incidents. Although it has been conceived as a complement to the web version, not only will present a nice and current interface, but also, with it we will be able to carry out the most important and common tasks in terms of ticket management and creation. 3.0.0 02/16/2019 1.2.2 07/07/2016
About Proactivanet ITSM Software
The company that develops Proactivanet ITSM Software is Espiral Microsistemas S.L.. The latest version released by its developer is 3.10.1.
To install Proactivanet ITSM Software on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-14 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Proactivanet ITSM Software as malware if the download link is broken.
How to install Proactivanet ITSM Software on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Proactivanet ITSM Software is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Proactivanet ITSM Software is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 3.10.1
posted on 2026-10-14
Version History Minor fixes. 3.10.1 11/07/2024 Added support for push notifications. 3.5.3 06/16/2020 Minor fixes. 3.4.2 02/18/2020 Minor fixes. 3.4.0 11/26/2019 Minor fixes. 3.0.1 04/05/2019 This new application will allow both technicians and users to manage their incidents. Although it has been conceived as a complement to the web version, not only will present a nice and current interface, but also, with it we will be able to carry out the most important and common tasks in terms of ticket management and creation. 3.0.0 02/16/2019 1.2.2 07/07/2016
version 3.10.1
posted on 2026-06-10
Version History Minor fixes. 3.10.1 11/07/2024 Added support for push notifications. 3.5.3 06/16/2020 Minor fixes. 3.4.2 02/18/2020 Minor fixes. 3.4.0 11/26/2019 Minor fixes. 3.0.1 04/05/2019 This new application will allow both technicians and users to manage their incidents. Although it has been conceived as a complement to the web version, not only will present a nice and current interface, but also, with it we will be able to carry out the most important and common tasks in terms of ticket management and creation. 3.0.0 02/16/2019 This update is signed with Apple’s latest signing certificate. No new features are included. 1.2.2 07/07/2016
version 3.10.1
posted on 2024-11-07
Nov 7, 2024
Version 3.10.1
Minor fixes.
version 3.10.1
posted on 2024-11-07
Minor fixes.
version 3.5.3
posted on 2020-06-16
Jun 16, 2020
Version 3.5.3
Added support for push notifications.
version 1.2.2
posted on 2016-07-07
Disclaimer
Official App Store Link
We do not host Proactivanet ITSM Software on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
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